Privacy Policy

Last updated: September 29, 2026

Overview

This privacy policy describes how wind-beaver collects, uses, stores, and protects personal information you provide when using our services or visiting our website.

We are committed to protecting your privacy and handling your data in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

Information We Collect

We collect information that you voluntarily provide when you:

  • Submit enrollment forms for our coaching services
  • Contact us via email with inquiries
  • Participate in our coaching programs
  • Interact with our website

The types of personal information we may collect include:

  • Name and contact information (email address, mailing address)
  • Professional information (acting experience, career history, goals)
  • Payment information (processed through secure third-party payment processors)
  • Communication records (emails, consultation notes)

How We Use Your Information

We use collected information for the following purposes:

  • Delivering coaching services and program materials
  • Communicating about program scheduling, updates, and administrative matters
  • Processing payments and maintaining financial records
  • Responding to inquiries and support requests
  • Improving our services and website functionality
  • Complying with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Storage and Security

We implement reasonable security measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. This includes:

  • Secure data storage systems with encryption
  • Limited access to personal information (only authorized personnel)
  • Regular security assessments and updates
  • Secure communication channels for sensitive information

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. After program completion, we maintain records for administrative and legal compliance purposes.

You may request deletion of your personal information by contacting us at [email protected], subject to legal retention requirements.

Third-Party Services

We may use third-party service providers to facilitate our services, including:

  • Payment processors (for secure transaction handling)
  • Email service providers (for communication)
  • Video conferencing platforms (for consultation sessions)
  • Cloud storage providers (for data backup)

These third parties have access to personal information only to perform specific tasks on our behalf and are obligated to maintain confidentiality.

Cookies and Tracking

Our website uses cookies to enhance user experience and analyze site usage. You can control cookie preferences through your browser settings. For detailed information, see our Cookies Policy.

Your Rights

Under Canadian privacy legislation, you have the right to:

  • Access your personal information we hold
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal requirements)
  • Withdraw consent for data processing (where consent is the legal basis)
  • File a complaint with the Privacy Commissioner of Canada

To exercise these rights, contact us at [email protected].

International Data Transfers

Our services are primarily provided to clients in Canada. If you access our services from outside Canada, your information may be transferred to and processed in Canada, where data protection laws may differ from those in your jurisdiction.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a minor, we will take steps to delete it promptly.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised date.

Your continued use of our services after policy updates constitutes acceptance of the revised policy.

Contact Information

For questions, concerns, or requests regarding this privacy policy or our data practices, contact:

wind-beaver
427 West Hastings Street, Suite 304
Vancouver, BC V6B 1L4
Canada
Email: [email protected]